How do you determine shipping charges for international addresses?
Addresses outside New Zealand are considered international addresses. International shipping charges are based on the delivery location and the weight of the package. In addition to the shipping costs provided at checkout, the recipient is responsible for all customs fees including duties, taxes, brokerage fees, and any other fees assessed at the border before delivery. The carrier will usually attempt to collect these charges at the time of delivery.
DHL Express (1-4 Working Days)
Orders over $250NZD
We ship to the vast majority of countries around the world to get a quote from us please send us an email at firstname.lastname@example.org
What happens to my shipping charges if I return an item?
Our standard returns policies apply. When you return an item, we will issue a full refund less shipping charges. When you exchange one item for another of equal or lesser value, you will need to cover the shipping costs.
What happens if my parcel goes missing?
All tracked parcels are insured so we will send a new order out to you. Unfortunately un-tracked parcels aren't insured as there is no way of tracking your parcel
Note: if you are in-between sizes, consider getting the larger size
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