Apply Facing
- Shipping worldwide with DHL Express
Facings help protect and prolong the life of your cricket bat by adding a barrier to protect the blade from damage, moisture and dirt. We recommend facings for all cricket bats.
OPTIONS:
The clear anti-scuff facing is recommended for all bats as it offers a better protective layer than the fibre face.
The fibre facing is a slightly lighter and thinner option, which is why many professional cricketers use them.
PLEASE NOTE:
The playing surface must be completely clean so we can apply a facing. If there is oil, dirt/ ball markings, cracking, tape, or a facing, you will require a clean face service along with a new facing.
PLEASE FOLLOW THESE STEPS:
- Place your order online or pop in-store for the services and repairs you require (please get in touch if you need any assistance). If you are based outside of NZ, please get a shipping quote before placing your order. Please don't send your bat/s in unless you've placed an order.
- Send your bat into our workshop from anywhere around the world (Fantail doesn't organise or pay for this) with your order number and name attached. This is vital to connect your bat/s with your order. Please don't send your bat cover; it may not be returned.
- Your bat will join the queue as soon as it arrives. You won't be notified when your bat arrives.
- Once complete, your bat/s will be couriered to the address given in your order details (the return shipping is calculated and paid for in the checkout of our website). You will be sent an email with the tracking details upon dispatch, or we will let you know that it is ready for pick up.
PLEASE NOTE: If you are an international customer, please get a quote to send your bat/s to NZ before placing an order. If you place an order and change your mind. You'll only receive a refund of the order value minus the transaction fee (between 3 & 7% of the order value).
Send or drop your bat/s off to the following address:
Fantail Cricket
244 Dominion Rd
Mt Eden, Auckland 1024
New Zealand
CURRENT TIMEFRAMES
To get a shipping quote, add the items you would like to purchase to your cart and proceed to checkout. Our system will calculate the best shipping rates available based on your delivery address.
We offer free worldwide shipping on English willow bat orders. Please note, this free shipping applies only to the bat; you'll need to cover shipping costs for any additional items in your order.
Please be aware that all international orders are shipped delivery duty unpaid (DDU), and you, the customer, are responsible for any local customs fees, taxes, and/or duties. Any import duties and taxes are charged once the package has reached the destination country, and these charges must be paid by the recipient of the package. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have questions related to customs charges, you are advised to contact your local customs office.
- New Zealand - orders are sent through Post Haste. Allow 1 to 5 business days for delivery.
- Australia - Orders are sent through two carriers. For DHL Express, allow 1 to 4 business days for delivery, and NZ Courier Post allow 5 to 14 business days.
- Rest of World - Orders are sent through DHL Express. Allow 3 to 8 business days for delivery.
